Wednesday, April 24, 2013

Stand Your Ground

A former officemate in a call center company I used to work for gave me a piece of advice: "stand your ground."
I can still vividly remember that day.
It happened on a usual day in the office when we were taking calls, and I asked him to help me out (we call it a sup. -- short for supervisory call). I was already feeling helpless with it. I was running out of words, worthy reasons to persuade the person at the other end of the line. Add to the fact that it was an "irate" call.
He told me those words, casually, while picking up the phone to answer it.

That was a simple advice. But it was something that still sticks to my mind to this day -- a major career shift, and three job transfers later.


You see, I'm not really a "pushy" assertive person. I admit, I'm weak, meek, and yes, passive.

Although I have tried and tried may times to toughen up...I'm just not really made of that material.

I am not conceding, though. I know I need to learn. I have to. No buts, no ifs.

Because I don't want to become a big mess, and end up like (or continue being) a walking disaster.
In tagalog, let me say: "ayokong magpalamon ng buhay."###



2 comments:

  1. I was about to click "like". Then it hit me. Hindi pala facebook to. :) hehe

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    1. hehe! e gusto ko rin mag like back, hindi ko magawa. kaya ito na lang: LIKE!!!!!

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